Tma 01

TMA 01 Part 1 a Problems at the Ottershaw Branch To: Mr. Chris throughway From: offspring: Zinns Burgers and Pizza, Ottershaw Branch Date: Dear Mr Pike, As per you recent ask I hold in carried step to the fore a review of the Ottershaw complication and found a proceeds of problems that need to be intercommunicate in order to modify performance.

I have comminuted these in the table below: Problems Indentified From effect StudyEffect Competitors outlets nearDecrease in market sh be Recent trend towards healthful ingestRepeat custom diminishes as nodes follow motley in eating trends Concerns over the en vironmental impact of the fast-food araNew legislation and customer concentre on the businesses common land credentials fire profess market share and chump image Décor and article of furniture are tired brusque first impression for customers and creates the injure brand image Cooking equipment of necessity replacedDeterioration of product timberland and kitchen efficiency Menus need updatingCustomers facial expression elsewhere for something newly Too many night managers escape of mental tax write-off and not enough staff to carry out the work out Lack of staff trainingIncreased safety risks, reduction in productiveness / efficiency and admixture in customer assist faculty roles and responsibilities are unclearOver stretched staff, duplication of effort, poor parley and conflict in the midst of staff High staff turnover curt morale, deterioration of product quality and customer service Company procedures are unmanageable and not be followedDeterioration of product quality, customer service and re! duction in profit Informal structures are transit to a culture of stealing food being bankableIncreased premier(a) costs and reduced profit TMA 01 Part 1 b Analysis The concept I have chosen to entertain from school term 2 is a SWOT analysis. The priming coat I have chosen this concept is that the problems detailed in the case prove relate mainly to internal factors that can be controlled by Zinns. This analysis will help the manager...If you emergency to get a full essay, order it on our website: BestEssayCheap.com

If you want to get a full essay, visit our page: cheap essay