Assessment 3

Samir karki ID 07207008 Assessment 3 CASE STUDY 1. The issues faced by the Highway Motel atomic number 18 200 guests commission related to cleanliness, hygiene conditions, food for thought items, elbow fashion serve, attitude of staff, etc. Motel has no standards been set because of not appropriate cultivation and management. 2. A ideal of group decision and tinge making by Kerrie: Examine the situation and identify key causes Meeting with staff attend to face group raillery Monitoring and evaluating need for changes to the customer dos exits to a greater extent training Implement action plan 3. To show a defect escaped spoken communication of goods and services at Highway Motel at the last possible be the suggest ways: prudish delivery of food proper(a) storage of food Proper handling and preservation Proper musical note of food 4. Bar charts selective breeding documentation and presentation method may be suitable for Highway Motel to address the various customer complaints. Bar charts ar visual displays of data which employ to devote visual impact, equal unlike types of data at different time. Kerrie can call for grouped bar charts that divide data into groups as wholesome as between categories which give Kerrie profitable information than a simple total of all the components. 5.

The SIPOCC model could be used by Highway Motel by the hobby ways: Suppliers: rack up food quality and dates Check food delivery service time ! Inputs: Upgrade the furniture, electrical things like Tv , cables , lamp, myeline etc, Staff should well behaved to the customer Processes: Take the action for complaints, tolerate training to the staff Update the technology. Output: Provide the feedback and lead form guest: Highway Motels customer...If you want to irritate a adept essay, order it on our website: BestEssayCheap.com

If you want to get a full essay, visit our page: cheap essay